FAQs

You can pay your toll with go via.

The go viatag is the cheapest way to pay tolls. There is no deposit, no expiry on your toll credit and no minimum usage fees. Simply attach the tag to your vehicle's windscreen and travel under a toll point. Your toll is automatically deducted from your account.

Alternatively, you can sign up for a go viavideo payment option including:

• A go viavideo account which is just like a go viatag account without the need to have an in-vehicle tag
• go viavideo passes which enable you to purchase a pass for future travel or for journeys already completed

Motorists using go viavideo will incur a 40 cent video matching fee per toll point in addition to the toll.

You can sign up or purchase go via payment options are available:

• Online at govia.com.au
• Phone 1 3000 GO VIA (1 3000 46 842)
• Visit a Customer Service Centre or a participating go via retailer

Queensland Motorways has five toll points, including the Gateway Bridge on the Gateway Motorway, Kuraby on the Gateway Extension Motorway and Loganlea, Heathwood and Paradise Road on the Logan Motorway. Please see our trip planner to find toll point locations.

Future toll roads in Queensland include:

• Clem 7 Tunnel which links Ipswich Road and the Pacific Motorway in Woolloongabba to Lutwyche Road and the Inner City Bypass in Bowen Hills. A connection to Shafston Avenue in Kangaroo Point will also provide access for the eastern suburbs. Due for completion in the second half of 2010.
• Hale Street Link will be a four-lane tolled cross-river connection from Coronation Drive and Hale Street in Milton to Montague Road, Merivale and Cordelia streets in South Brisbane. Due for completion in mid 2010.
• Airport Link will connect the North-South Bypass Tunnel (Clem 7), Inner City Bypass and local road network at Bowen Hills to the northern arterials of Gympie Road and Stafford Road at Kedron and Sandgate Road and the East-West Arterial in the city's north-east. Due for completion in 2012.

You can use your existing go viatag on all of these roads.

Please see our national toll roads map [PDF 774KB] for their locations.

If you have travelled through a toll point without a go via payment arrangement, an image of your vehicle will have been taken, and you have three days to pay your toll.

To pay your toll, you can sign up for a go viatag or go viavideo account or purchase go viavideo passes:

Please visit our toll evasion page for more information or please contact us on 1 3000 GO VIA (1 3000 46 842) if you need any further information.

Call 1 3000 GO VIA (1 3000 46 842) or visit govia.com.au. You can sign up for an account or purchase a pass now at govia.com.au.

1. Sign up govia.com.au
2. Phone 1 3000 GO VIA (1 3000 46 842)
3. Visit one of our Customer Service Centres in Murarrie and Heathwood and complete an application form

You will be video tolled. The toll amount and an additional $0.40 video matching fee will be automatically deducted from your go viatag account.

Please phone us on 1 3000 GO VIA (1 3000 46 842) if you suspect your tag is faulty or you need a replacement tag.

Queensland Motorways can only accept a credit card payment of the toll to remove your image from our system, if you wish to pay for the toll amount, please contact us on
1 3000 GO VIA (1 3000 46 842). Please note that an administration charge may apply.

If there is a problem with your interstate tag, only your individual tolling service provider will be able to assist you with this.

Free-flow tolling is a no stopping tolling system which is:

• easing congestion
• improving travel times
• enhancing safety on our road network

While the existing Gateway Bridge will be paid off by 2016 and on the Logan Motorway by 2018, tolls will continue to be collected after that to fund the construction of the $2.12 billion Gateway Upgrade Project on the Gateway Motorway and the Free-Flow Tolling Project on the entire Queensland Motorways network.

The Queensland Motorways Traffic Management Centre monitors traffic 24 hours a day. We also have a permanent tow truck on hand at peak times, and our Motorway Patrol Officers, to respond to any incidents on the motorways in a timely manner.

Please contact our Call Centre on 1300 55 99 40 to report possible hazards on our motorways.