Tolling Customer Ombudsman
If, after escalating your complaint, you are still dissatisfied with the outcome, you can contact the Tolling Customer Ombudsman. For more information about this process, contact the Tolling Customer Ombudsman by:
Please note, the Tolling Ombudsman will only review complaints that have progressed through Queensland Motorways' full internal complaint resolution process. You will also need to complete a Consent Form in order for the Tolling Ombudsman to review your complaint.
Queensland Motorways Management Pty Ltd ABN 86 010 630 921